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Unified Communications

More Device Support for Avaya

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More Device Support for Avaya

Avaya expands the range of devices its one-X soft client supports-- now including Android, iPhones (3G and 4) and Blackberry devices in addition to Symbian and Windows devices. 

A one-X version now also supports Mac OS, together with a new SIP client for iOS devices (enabling UC and voice over wireless or cellular networks). 

The software unifies call logs, contact lists and voice messages across all endpoints and software clients, and also handles team member presence status across Avaya endpoints, soft clients and mobile devices. 

Avaya says it Read more...

Polycom Acquires HP's VC Business

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Polycom Acquires HP's VC Business

Polycom buys HP's visual collaboration assets-- including its Halo products and managed services business-- as part of a "broad strategic alliance". 

This alliance will involve Polycom's providing software technology and UC infrastructure expertise while HP provides its knowledge of UC solution go-to-market strategies.

HP will be reselling Polycom UC solutions, including personal and group UC devices, infrastructure, managed services and audio/video software. Polycom video application will also find a new home on HP's WebOS platform.

Polycom describes Read more...

Global UC Market Recovering

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Global UC Market Recovering

ABI Research reports the WW UC market reaches 22% Y-o-Y growth in 2010-- totalling $674.4m, thanks to the market recovery beginning from Q2 2010.

The analyst now predicts the market will reach $2.3Bn by 2016.

Fuelling such growth is enterprises' growing need for newer communications platforms, due to transactional boundaries extending and businesses becoming increasingly complex, diverse and distributed. 

Not that the vendors have complete grip of the market-- while interoperability, network performance and UC security remain as concerns, ROI and Read more...

Consumerised UC Challenges the Market

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Consumerised UC Challenges the Market

Canalys says UC and collaboration's consumerisation signal a growing opportunity for SMBs to out-innovate larger enterprises-- giving them the technological and competitive edge 

Being more flexibile, SMBs can roll out new pay-per-user hosted services more rapidly through more effective UC strategies. 

This consumerisation is also leading the move to software and web-based applications, easily accessible from any location while focusing on solution usability through end-user simplicity. 

Canalys says consumer solutions can be a valid alternative to Read more...

Trixbox Pro's New Version

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Trixbox Pro's New Version

Fonality announces the releases of trixbox Pro 5.2, its hybrid-hosted IP-PBX solution's latest release. 

Aiming for the SMB market, trixbox Pro is an open standard software-based solution a partner can put to work with most commercial servers and SIP phones. 

A feature new in the 5.2 version is the ability to connect multiple company-wide Fonality servers regardless of location-- thus providing presence, secure chat, virtual conferencing and a unified contact centre experience. 

Meanwhile the Fonality HUD UC dashboard includes click-to-call, visual Read more...

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