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Unified Communications

Mitel, Vidyo Tackle Multimedia on VMware Virtual Desktops

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Mitel, Vidyo Tackle Multimedia on VMware Virtual Desktops

VMware virtual desktops get an integrated UCC and video conferencing solution with View-- a joint effort between Mitel, Vidyo and VMware. 

The system combines the Mitel virtualised Unified Communicator Advanced client and the VidyoConferencing collaboration solution into a single unified solution on VMware virtual desktop infrastructure (VDI).

The companies claim the system represents a technology breakthrough. It breaks communications in 2 pieces-- rich media and call-processing (setting up connections). The call-processing component goes through Read more...

European Multinationals Interested in UCaaS

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European Multinationals Interested in UCaaS

Over 75% of multinational companies in Europe are either evaluating or planning to roll-out Unified Communications-as-a-Service (UCaaS), at least according to a Q2 2012 survey from Orange Business Services and Cisco. 

The number of companies currently using the technology is still small, mind-- 8.2% of survey respondents are deploying UCaaS while 6.1% use the technology already. 

However 61.2% of participants are going through the evaluation process of signing up to UCaaS, meaning (in the least) interest is significant.

Why would customers go for Read more...

NEC Debuts UC Solution

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NEC Debuts UC Solution

NEC announces Univerge 3C-- a united communications (UC) solution enabling secure communications anywhere, anytime with a common user experience across "any device or environment."

The solution delivers IP-PBX, a set of voice features and UC and collaboration applications one can tailor to specific business needs. 

The software operates across premise, cloud or hybrid cloud and provides web-oriented UC tools through a single application platform. It makes use of existing enterprise web and security infrastructure and supports the BYOD trend by working Read more...

The Toshiba Cloud-Based Phone Solution

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The Toshiba Cloud-Based Phone Solution

Toshiba launches VIPedge-- a scalable cloud-based telephone solution designed for organisations wanting a unified communication system without the need for an onsite system. 

The service is available as a per-user subscription. 

It is compatible with Toshiba's IPedge and phones (including IP5000 desk phones and IP4100 wireless handsets), and allows migration to an on-premises system once the organisation grows. 

Features include unified communications (via Toshiba Call Manager), click-to-dial presence, IM, CRM program integration (Salesforce.com, Read more...

Avaya Launches Flare on iPad

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Avaya Launches Flare on iPad

Avaya's Flare Communicator is now available for iPad, with apps for Android tablets and smartphones to follow later this year. 

Enabled through the Avaya Aura UC architecture, Flare Communicator offers a number of integrated communications features for both fixed and mobile devices. It allows users to check contact availability, before launching enterprise-class IM, voice call or email via single tap. 

The iPad version can also handle x2 voice calls at the same time, as well as multitasking on the tablet (such as reading emails or using the iPad Read more...

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