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Unified Communications

UC Market Trends to Watch in 2015

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UC Market Trends to Watch in 2015

According to Ovum’s 2015 Trends-To-Watch report on Unified Communications (UC), large enterprises and SMEs are turning to new ways of purchasing, deploying, and managing business communications technology-- and cloud-based communications services are among the root causes of this transformation.

Brian Riggs, principal analyst of enterprise services at Ovum, says: “Enterprises considering UC solutions in 2015 will encounter a market undergoing considerable change. Video will become ubiquitous as consumerization, WebRTC, and other factors make videoconferencing available from any application and any device. Meanwhile UC services will become better enabled to support complex hybrid cloud deployment models.”

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Cisco Intros Project Squared

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Cisco Intros Project Squared

Cisco combines chat, audio, video, multi-party meetings and content sharing in a single collaboration app-- Project Squared, a means to "stay connected across devices, time zones, and project team" according to the company.

Built on the Cisco Collaboration Cloud, Project Squared is similar to chat services such as WhatsApp. It allows users to share messages and content, and integrates with tools such as calendar, Active Directory, WebEx and Box. It runs on mobile devices (iOS and Android) as well as web browsers, with no VPN or plugins required, and features mobile notifications to ensure team members are always reachable.

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Avaya Teams With HP in UC

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Avaya Teams With HP in UC

Avaya and HP Enterprise Services (ES) announce a multi-year partnership offering cloud-based unified communications and contact centre technology together with enterprise management solutions.

As a result the two companies will start selling a combined Unified Communications-as-a-Service, Contact Centre-as-a-Service and infrastructure modernisation portfolio, one powered by Avaya UC software and HP's cloud capabilities.

The agreement also sees HP ES reselling the as-a-Service offerings while Avaya gets increased deployment scale.

HP ES Business Process Services will deliver a "significant" portion of Avaya Private Cloud Services (APCS), which will be integrated into the existing Mobility and Workplace and Business Process Services ecosystem. Thus a number of APCS employees and contractors will be transferred to HP ES.

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Fujitsu Intros Cloud-Based UC

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Fujitsu Intros Cloud-Based UC

Fujitsu steps into cloud-based unified communications with Cloud Enterprise Communication Service (ECS) Connect-- a first such offering from the company able to scale from 1500 to 100000 end users.

The company says ECS Connect is a full-feature hosted UC solution complete with instant messaging, presence indicators, audio and video calling, conferencing and cloud-based desktop sharing. It allows the placing and receiving of phone calls from mobile devices, soft phones, PCs, tablets, desk phones and other devices, and supports  a variety of Microsoft solutions including Lync, Exchange, SharePoint and Office 365.

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Dimension Data Wants to Sell 1m Lync Seats

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Dimension Data Wants to Sell 1m Lync Seats

Dimension Data plans to sell 1 million Microsoft Lync Enterprise Voice seats, delivered either on premise or private cloud, by 2017 as it believes the market is still wide open for the unified communications suite.

“While the Lync business for Microsoft is growing 30% Y-o-Y and advanced workloads like voice is growing even faster, globally there are still millions of enterprise employees who would benefit from Lync,” the company says.

The Dimension Data initiative covers all delivery models, including both mature markets with knowledge workers wanting easy communications wherever they are and emerging markets in the process of leapfrogging traditional communications tools.

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