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Qualtrics iQ Brings Predictive Intelligence to CX Masses

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Qualtrics reveals its predictive intelligence and machine learning service-- Qualtrics iQ, an IBM Watson-style cloud-based service capable of deep statistical analysis and predictive recommendations.

Qualtrics iQiQ is available to individual CX (customer experience) practitioners, and designed for non-technical line-of-business users. As such it eliminates time-consuming, manual data processes, and does not require tasks such as sorting through open text feedback, complex statistical analyses and identifying key drivers deep in data. The UI is drag and drop, making advanced features easy to use, even for new users.

The platform consists of 3 components-- Text iQ (uses natural language processing and machine learning to analyse open text feedback and surface trends in data), Driver iQ (identifies key experience drivers deep in data) and Stats iQ (provides automated and instant data analyses, with no need to for data exporting or massaging).

Pexip Infinity Fusion is Skype-Certified

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Pexip announces its Infinity Fusion solution is now certified by Microsoft as a video interoperabiilty gateway for Skype for Business Server.

Pexip InfinityThe company collaborated with Microsoft in the certification of the latest version of Infinity Fusion. It features a gateway mode, allowing VTCs to participate directly in Skype conferences. Fusion retains the native end-user experience, eliminating the need for expensive trainings and lowering the cost of implementation and management.

The software is designed for any size organisation, especially large companies and enterprises, and is scalable to accomodate any number of users in any number of locations. Version 15.1 is certified for on-premises Skype for Business Server 2015 deployments, and addresses the needs of many Microsoft customers.

IDC: Branch Requirements Boost SD-WAN Market

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According to IDC software-defined wide area network (SD-WAN) represent a major opportunity, with the global market set to grow at a CAGR of 69.6% and reach $8.5 billion in 2021.

sd-wanSD-WAN leverages hybrid WAN, and adds a centralised, application-based policy controller, analytics for application and network visibility, a secure software overlay (abstracts underlying networks) and an optional SD-WAN forwarder (routing capability). It allows for cost-effective application delivery, meeting the needs of modern branch/remote sites, optimising software-as-a-service (SaaS) and cloud-based services, and improving branch-IT efficiency through automation.

The "most significant" SD-WAN driver for the 5-year forecast period is digital transformation (DX), or the deployment of 3rd platform technologies such as cloud, big data, mobility and social business. DX increases network workloads and elevates the end-to-end importance of networks to business operations. The increased use of public cloud-based SaaS applications is another growth driver, since SD-WAN is increasingly leveraged to provide dynamic connectivity optimisation and path selection in a policy-driven, centrally distributed network architecture.

Cohesity Updates Orion Storage Software

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Cohesity does not take long with updates-- following the April 2017 launch of Orion 4.0 hyperconverged secondary storage solution the startup announces version 5.0.

Orion graphicOrion is described as the first storage solution to combine end-to-end data protection and big data storage with distributed, "infinitely scalable" architecture. The platform spans on-premises and private and public clouds, with control from a single location, and the 5.0 update adds workload backup capability, as well as a searchable archive for large amounts of both structured and unstructured data.

The fully indexed and searchable platform gives admins better access and greater insight into data, and elminates redundant copies. Data is rendered accessible to any application and user via standard protocols, including NFS, CIFS/SMB and S3, driving more efficient data and infrastructure re-use across data protection, archive, content repositories, test/dev and analytic workloads.

Key Digital Presents 4K HDMI Switchers

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Key Digital launches the KD-2x1CSK (a 2x1 switcher) and the KD-4x1CSK (4x1 switcher)-- both capable of switching 4K HDMI signals with HDCP 2.2.

Key Digital matrixThe two switchers support all SD, HD, VESA and 4K video standards, including 4096 x 2160, 1080p60, 1920x1200 and 3D, and both offer control through either front panel push buttons or optical IR switching. Also included are EDID control and a built-in internal library of 15 EDID handshakes, in addition to EDID data of output/display one.

A full buffer systems manages TMDS re-clocking/signal re-generation, HDCP source and display authentication, Hot Plug Management and EDID control handshakes.

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